To report a power cut, call 105
Is there a power cut in my area? Do not call your electricity supplier. Electricity suppliers sell consumers energy and are not responsible for the power lines that connect your home or business to the National Grid network. Distribution network operators (DNOs) maintain the power lines that connect your home or business to the network. When you call 105, you will be put through to your DNO.
Northern Powergrid Headquarters:
Falcon Court
Stockton on Tees, TS18 3TU
Northern Powergrid make it easy for you to find out if there has been a power cut in your area, please use their Live North East, Yorkshire and Lincolnshire Power Cut Map to find out what is happening in your post code area.
Visit the Northern Powergrid power cut advice page to find the answers to power cut related queries.
Call Northern Powergrid customer service on 0800 66 88 77 (North East) or 0800 375 675 (Yorkshire & N. Lincs).
Northern Powergrid take electricity from National Grid's transmission network and from smaller generators like wind farms that are directly connected to their network. They distribute electricity to over 3.9 million North East, Yorkshire and Lincolnshire residential and business properties through their network of around 63,000 substations plus 60,000 miles of overhead power lines and underground cables spanning 9,650 square miles across the region.
Citizens Advice has published guidance for energy consumers on where they can get independent advice about their energy supply.
It's important to know your rights when it comes to energy. You can get free, independent advice from Citizens Advice if you need any help. For example, they can help answer questions about your bills or meter, and check if you can get discounts, grants or a cheaper tariff.
Visit citizensadvice.org.uk/energy or contact the consumer helpline on 03454 04 05 06 to find out more.
For all the latest information on both planned & unplanned power cuts in the North East, Yorkshire and Lincolnshire regions of England:
Contact Northern Powergrid