Generator Service Packages

Our 1-3 year fixed-price service packages are conducted by our expert engineers with the support and experience to deliver 1st class support & maintenance.

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Silver

2 services per 12 month period
Breakdown coverage
24hr call out response time
Oil sample analysis
Fuel sample analysis
Coolant sample analysis

Gold

3 services per 12 month period
Breakdown coverage
4hr call out response time
Oil sample analysis
Fuel sample analysis
Coolant sample analysis

Bronze

2 services per 12 month period
Breakdown coverage
Call out response
Oil sample analysis
Fuel sample analysis
Coolant sample analysis

Gold Service Package

Our most comprehensive cover giving total peace of mind. This package offers 3 separate visits per service period as a minimum, these visits consist of 2 minor services and 1 major service within a 12 month period. Breakdown cover is also included but has an improved emergency response time of 4 hours, and all liquid sample analysis is also included.

Additional Services:

Breakdown coverage

4 hour call out response time

Oil, fuel & coolant analysis

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1 Major Service

Draining and replacing of oil
Change of oil filter
Replace fuel filter
Check air filter/replace if required*
Check coolant levels and top up if required*
Inspect water hoses and clips, inspect radiator core for leaks & cleanliness*
Check water pump for leaks, check belts and pulleys*
Check engine mounts, check fan guards, check fuel lines, check/clean battery terminals*
Check electrolyte level, visible damage/corrosion and loose bolts on the coupling of alternator*

2 Minor Services

Check air filter
Check coolant levels and top up if required
Inspect water hoses and clips
Inspect radiator core for leaks & cleanliness*
Check water pump for leaks*
Check belts and pulleys*
Check engine mounts*
Check fan guards*
Check fuel lines*
Check/clean battery terminals
Check electrolyte level
Check for visible damage/corrosion and loose bolts on the coupling of alternator*
Check exhaust for any visible defects*
Check general condition of engine including wiring*

1 Major Service

Draining and replacing of oil
Change of oil filter
Replace fuel filter
Check air filter/replace if required*
Check coolant levels and top up if required*
Inspect water hoses and clips, inspect radiator core for leaks & cleanliness*
Check water pump for leaks, check belts and pulleys*
Check engine mounts, check fan guards, check fuel lines, check/clean battery terminals*
Check electrolyte level, visible damage/corrosion and loose bolts on the coupling of alternator*

1 Minor Service

Check air filter
Check coolant levels and top up if required
Inspect water hoses and clips
Inspect radiator core for leaks & cleanliness*
Check water pump for leaks*
Check belts and pulleys*
Check engine mounts*
Check fan guards*
Check fuel lines*
Check/clean battery terminals
Check electrolyte level
Check for visible damage/corrosion and loose bolts on the coupling of alternator*
Check exhaust for any visible defects*
Check general condition of engine including wiring*

Silver Service Package

With our silver package, not only do you get piece of mind that your generator is being maintained to the high standards of our bronze package, you will also receive breakdown cover with a guaranteed call out response time of 24 hours as well as the addition of a free oil sample analysis.

Additional Services:

Breakdown coverage

24 hour call out response time

Oil sample analysis

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Bronze Service Package

Our bronze service package covers all the necessary work requirements in order to comply with your warranty agreement. This consists of 1 minor service and 1 major service in every 12 month period. As a basic package we also recommend the optional extras of liquid sample analysis (oil, fuel and coolant). These additional extras are recommended to ensure the reliability and longevity of your generator.

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1 Major Service

Draining and replacing of oil
Change of oil filter
Replace fuel filter
Check air filter/replace if required*
Check coolant levels and top up if required*
Inspect water hoses and clips, inspect radiator core for leaks & cleanliness*
Check water pump for leaks, check belts and pulleys*
Check engine mounts, check fan guards, check fuel lines, check/clean battery terminals*
Check electrolyte level, visible damage/corrosion and loose bolts on the coupling of alternator*

1 Minor Service

Check air filter
Check coolant levels and top up if required
Inspect water hoses and clips
Inspect radiator core for leaks & cleanliness*
Check water pump for leaks*
Check belts and pulleys*
Check engine mounts*
Check fan guards*
Check fuel lines*
Check/clean battery terminals
Check electrolyte level
Check for visible damage/corrosion and loose bolts on the coupling of alternator*
Check exhaust for any visible defects*
Check general condition of engine including wiring*

*Additional parts will be charged if required.
At the end of the warranty period the contract will auto renew unless cancelled 30 days prior to end of current service contract.

Tailored Generator Servicing Contracts

All our packages can be tailored to suit your individual circumstance. With constant communication and high quality service options your personalised service can provide the support you need, when you need it.

Please be aware, it is recommended you have your generator serviced every 250 hours. A Load Bank Test should also be completed every 1 or 2 years dependant on your generator run time and environment.

Don't Need Servicing?

With an administration charge of £100, warranty can be transferred over to allow your alternative service and maintenance provider to undertake any future warranty works.

For more information about our generator service packages

Get in touch to speak with our experts